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  • Expertise
      Increase your back office productivity
      Artificial Intelligence for the Industrial Sector
      Cutting edge whistleblowing platform 
  • Industries
      Smart retail stock optimization
      Automated KPI reporting flow
      Scalable retail data automation
      Automated data quality monitoring
      Real-time stock depreciation data
      Frequent sales data integration
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Use cases
Stockout Index

Challenge

To improve a retail corporation inventory management, Stockout Indices were calculated for both core and campaign-driven products. By quantifying stockouts, the goal was to optimize replenishment strategies and better align inventory levels with business demands.

The project faced challenges with complex data processing for calculating Stockout Indices, causing delays in replenishment and affecting the availability of essential and campaign-driven products, leading to customer dissatisfaction and missed sales opportunities.
Improving data flow consistency and accuracy became critical to support business needs, minimize risks, enhance customer sales.

Solution

To address these challenges, the project focused on automating the data processing for Stockout Indices, enhancing accuracy and response time through advanced tools. Automation ensured continuously updated stock levels and indices, providing timely, reliable data for informed replenishment. This streamlined approach improved efficiency, and enhanced sales increase and customer satisfaction.

Results

The implementation of automated Stockout Indices greatly improved replenishment efficiency and decision-making at stores. By ensuring timely, accurate availability of stockout indicators, replenishment managers gained reliable data for strategic purchases and optimized supplier orders. This enhanced product availability, reduced costs, improved margins, and strengthened customer satisfaction.

Faced with challenges in managing essential and campaign-driven products, the retail company turned to automated Stockout Indices. This change delivered timely, accurate insights, boosting inventory accuracy and streamlining replenishment decisions. Improved business continuity, cost reduction, protected margins, and happier customers with consistently stocked shelves.

"Closer are one of my favourite Data Science consultancies. They are super-bright. They listen. And they deliver. In an industry that is so full of hype, Closer consultants are straightforward and down-to-earth."
Harry PowellDirector of Data & Analytics | Jaguar / Rover
"Closer has been Unicre’s technology partner for more than 10 years. This long-standing collaboration has always been guided by the quality and professionalism of its resources and services, establishing a trust relationship between the two companies, achieved by Closer with its own merit."
João Baptista LeiteCEO | UNICRE
"Closer has been a reliable partner during EDP's digital transformation journey, having been able to keep up with our needs in terms of specialized resources, adapting its offer and never neglecting the close monitoring of the relationship with the Digital Factory."
Jorge SimõesHead of the Digital Factory | EDP
"The relationship with Closer comes from the times when there was still very little talk about Data Warehouse. Over the years, we have been consolidating a long-lasting relationship of great proximity, and today Closer is one of our main partners. Closer teams stand out for their technical competence and human quality."
Rui CarvalhoCFO/COO | Deutsche Bank
"The partnership with Closer goes back many years. We wanted to update management information and we needed a competent and reliable partner."
Paulo GuedesIT Director | Novo Banco
"It is a partnership that has been growing with time. Closer developed with us projects in the BI area and provided other solutions for other areas of the bank, namely in operations, such as Evalyze. In the technical data component, they have also expanded their participation, providing areas of Artificial Intelligence."
Pedro QuaresmaIT Unit Manager | Millennium BCP
"Over the years, the relationship with Closer has been one of proximity and great professionalism. There has always been an empathic concern to understand what was necessary at each moment, always trying to respond to challenges."
Pedro MirandaGeneral Manager | SIBS
"One of the future´s great challenges concerns the evolution of artificial intelligence, and they are at the center of that challenge. If I had to identify Closer through a single word, it would be Innovation. This drive for innovation comes from the top: always a permanent challenge, to understand what the next big idea is, to take what we have today, evolve and innovate."
Manuel DiasNational Technology Officer & Executive Board Member | Microsoft
"Closer teams are energetic, assertive and humble. They convey confidence. I highlight the fact that they are professionals with their feet on the ground and very honest in terms of communicating with their partners."
Pedro MataDeputy CEO | Credibom
"Evalyze helped us to increase productivity. It enables us to distribute tasks intelligently and to control them more efficiently. We were able to empower our team, increase their productivity and meet service levels. Closer is always very close to us, with a stable team, very willing to work processes and make the necessary adjustments. In the future, we count on Closer. We will continue to automate and robotize our operating model."
João Luís MarquesHead of Operations | Tranquilidade
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